When is a problem NOT a problem... ;-)
Many problems experienced by users are related to unavailable
resources ...here on Victoria Telecommunity Network or on other computer systems
VTN through the Internet. Usually these problems are temporary and will be resolved within a few hours or a couple of days.
If you have an alarming or persistent problem... and cannot find an answer in
Documentation you can ask the userhelp volunteers.
Before you ask the question!
It is in YOUR interest to provide as much detail as possible with
respect to the problem including your:
OK let's ask Office
- equipment and communications settings... (especially for
connect, upload, or download difficulties)
- the activity you were involved in... (step by little step... ;-)
- the details of the system response... ( EXACTLY what did that error
messages say? etc..)
Remember, you're asking a volunteer, (who is not a mind reader ;-) and it may
take a couple of days to get a reply. (This is why it makes sense to check the
documentation to see if there is an answer there.)